Support services directory

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Aboriginal and Torres Strait Islander Community Health Service (ATSICHS) Brisbane

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The Aboriginal and Torres Strait Islander Community Health Service (ATSICHS) Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. They offer primary health care in the following areas: GP Services, dental, child, family … Continued

(07) 3240 8900

Aboriginal and Torres Strait Islander Legal Service (QLD)

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The Aboriginal and Torres Strait Islander Legal Service (Qld) Ltd – (ATSILS), is a community-based organisation established to provide professional and culturally proficient legal services for Aboriginal and Torres Strait Islander people across Queensland. They deliver a broad range of civil, family and criminal law services as well as prevention, intervention and community legal education … Continued

07 3025 3888

If you need urgent legal assistance for a criminal law matter call 1800 012 255 (24/7 Free Call).

Aboriginal Legal Service (NSW/ACT)

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Advice, information, court representation and referrals for Aboriginal and Torres Strait Islanders relating to criminal law, family law, children’s care and protection law.

1800 765 767 (for police charges and court matters) and 1800 733 233 (for care and protection of family members)

Aboriginal Medical Service Redfern (NSW)

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The AMS pioneered the concept of Aboriginal Community controlled healthcare and was founded as a co-operative to provide healthcare services to the local Aboriginal Community in and around Redfern to overcome the neglect and racism Aboriginal people were experiencing in mainstream health services. They offer services in medical, dental, drug & alcohol and mental health.

02 9319 5823

Alcohol & Drug Information Service (ADIS – QLD)

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Free 24-hour drug and alcohol support hotline that offers information, advice, referrals and assessments. They offer services for individuals, their family and friends, general practitioners, other health professionals and business and community groups.

1800 177 833

Alcohol Drug Information Service (ADIS – ACT)

24/7 support, information, counselling and referral to drug and alcohol services with trained Counsellors.

02 6207 9977

Alcohol Drug Information Service (ADIS – NT)

24/7 support, information, counselling and referral to drug and alcohol services with trained Counsellors.

1800 177 833

Alcohol Drug Information Service (ADIS – TAS)

24/7 support, information, counselling and referral to drug and alcohol services with trained Counsellors.

1800 811 994

ATSICHS Youth Service (AYS)

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AYS provide a wide range of free support for young people aged 8-21 years who live in the Brisbane area. AYS team can: Support you with getting back to school Assist with finding a job or traineeship Link you in with a doctor or dentist Connect you with someone to chat to Connect you with … Continued

Better Health Channel

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This website provides information for pregnant women on the effects of other drug use during pregnancy and provides advice about where to find support for problematic drug use.

Birthing In Our Community (BiOC)

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Institute for Urban Indigenous Health ‘BiOC’ Program is a Partnership between IUIH, ATSICHS Brisbane and the Mater Mothers’ Hospital. The BiOC Program is delivered out of our Mums and Bubs Hub at Salisbury in Brisbane’s southern suburbs. The program delivers clinical outcomes for Aboriginal and Torres Strait Islander women and babies participating in the program … Continued

(07) 3274 5700

Brisbane Youth Service (QLD)

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Located in the Fortitude Valley (Brisbane), they support homeless and disadvantaged young people (aged 12-25 years) and their children, to secure and maintain housing. They provide emergency support and a range of services to assist young people to address physical & mental health issues, establish successful relationships & support networks and access pathways to education … Continued

07 3620 2400

CAHMA

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Canberra Alliance for Harm Minimisation and Advocacy (CAHMA). This organisation provides peer-based harm reduction, information, referrals and support regarding illicit drugs, Hep C and HIV

02 6253 3643

Clarance Street

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Clarence Street is part of the Mater Young Adult Health Centre. Located in South Brisbane, it is a free, confidential service supporting young people to make positive changes to their alcohol and other drug use. Clarence Street offers a range of programs, including: -A day program offering onsite vocational training, therapeutic group work, recreational activities, … Continued

07 3163 8400

Available for calls anytime between 8 am and 4:30 pm Monday to Friday

Website: https://www.mater.org.au/health/services/mater-young-adult-health-centre/what-we-do/clarence-street

Community Referral Service (NSW)

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Community Referral Service is a register of lawyers willing to conduct pro bono legal services for people who cannot afford normal legal costs and do not qualify for legal aid

02 9288 8700

Community Restorative Centre (Sydney – NSW)

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CRC aims to change lives positively by supporting people affected by the criminal justice system. They provide a range of practical and emotional support, as well as assisting people to build sustainable pathways out of the criminal justice system and into the community. Services include casework/ housing support, alcohol & other drugs, court support scheme, … Continued

02 9288 8700

ConsciousNest

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South East Queensland Festival and Event welfare service that provide harm reduction education, roving welfare teams and non-medical care spaces. They run blended teams of health care professionals and peers.

DanceWize NSW

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A peer-based drug user organisation in Victoria. This organisation provides peer-based harm reduction, information, festival outreach services.

DanceWize Victoria

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A peer-based drug user organisation in Victoria. This organisation provides peer-based harm reduction, information, training and festival outreach services.

DirectLine (ADIS – VIC)

24/7 support, information, counselling and referral to drug and alcohol services with trained Counsellors.

1800 888 236

DV Connect (QLD)

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They help Queenslanders find pathways to safety, away from violence. We help women, men & children regardless of age, accessibility, ethnicity, gender identification or religion, we also help pets. We provide emergency transport & accommodation, safety planning, crisis counselling, intervention, information & referrals at no cost to you.

1800 811 811

Flat Out

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Flat Out is a state-wide homelessness support and advocacy service for women 18+ (with/without children), who have had contact with the criminal justice and/or prison system in Victoria. They provide individualised support for women 18+ (with/without children) to address homelessness, drug and alcohol treatment and a range of other support and advocacy aimed at addressing the … Continued

03 9372 6155

Get Healthy in Pregnancy (NSW)

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Get Healthy in Pregnancy is a free confidential information and/or telephone coaching service for pregnant women in NSW aged 16 years and over. Get Healthy in Pregnancy understands the individual and changing needs of pregnant women.

1300 806 258

HR VIC

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A peer-based drug user organisation ‘the authentic voice of and for Victorians who use drugs’. This organisation provides peer-based harm reduction, information, referrals, advice, advocacy, training and support. Their main programs involve ‘DanceWize’ which is a party outreach program, ‘D.O.P.E’ drug overdose prevention education, ‘P.A.M.S’ Pharmacotherapy Advocacy Mediation Support and ‘Blood Sweat & Fears’ blood … Continued

03 9329 1500

Pharmacotherapy Advocacy Mediation Support – Free Call 1800 443 844

Indigenous Women’s Legal Line

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Legal information, advice and referrals for Aboriginal and Torres Strait Islander women in NSW with a focus on domestic violence, sexual assault, parenting issues, family law, discrimination and victim’s support.

1800 639 784

(02) 8745 6977 (Mon, Tues & Thurs: 10am – 12:30pm)

Institute for Urban Indigenous Health (IUIH) Ltd

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IUIH is a Community Controlled Health Service (CCHS) that leads the planning, development and delivery of health, family wellbeing and social support services to the Aboriginal and Torres Strait Islander population of South East Queensland. IUIH is working with their Member CCHSs to improve the health, wellbeing and economic independence of Aboriginal and Torres Strait … Continued

07 3828 3600

Know Your Options

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Resource for finding help for alcohol and other drug problems for people who use drugs, friends, family and health professionals.

Law Right QLD

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Free legal information referrals, support and advice

07 3846 6317

LawRight Homeless Persons Legal Clinic

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LawRight has provided a list of Legal advice and representation for people who are homeless, at risk of homelessness, or live in public housing.

Legal Aid QLD

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Free legal advice & representation for disadvantaged persons

1300 651 188

Indigenous Information Line 1300 650 143
Youth Legal Advice – Under 18/children’s court matters only 1800 527 52

LGBTI Legal Service Inc

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The LGBTI Legal Service offers free and confidential legal advice to Queensland residents who identify as members of the diverse lesbian, gay, bisexual, trans and intersex community. They can assist with many legal issues including family law, domestic violence, surrogacy and parenting rights, criminal law (including victim support), employment law, gender identity, civil law, administrative … Continued

07 3257 7660

Lives Lived Well (QLD & NSW)

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Counselling, withdrawal support, residential rehabilitation, day programs, outreach, mental health, Indigenous programs, families, young people, diversion programs and medical services.

(QLD) 1300 727 957 or (NSW) 1300 596366 

Micah Projects (QLD)

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Micah Projects are located in West End, Brisbane and provide a range of support and advocacy services to individuals and families according to their needs and capacity. They aim to respond to people who experience exclusion, poverty, injustice and social isolation so that they may experience inclusion, economic wellbeing, justice and connection within their community … Continued

07 3029 7000

MotherSafe

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MotherSafe is a free telephone service for the women of NSW, based at the Royal Hospital for Women, Randwick. They provide a comprehensive counselling service for women and their healthcare providers concerned about exposures during pregnancy and breastfeeding. Such exposures may include: Prescription drugs, Over-the-counter medications, Street drugs, Infections, Radiation and Occupational exposures.

For individualised advice or clarification of information in their factsheets their telephone service numbers are (02) 9382 6539 or 1800 647848.
Non-English speakers can access an interpreter through TIS National by phoning 131 450.

My Mental Health (Brisbane North and Moreton Bay region)

My Mental Health provides information about mental health, alcohol and other drugs and suicide prevention services within the North Brisbane and Moreton Bay region.

1800 752 235

Phone (Mon-Fri 8:30am-4:30pm) or email: mymentalhealth@brisbanenorthphn.org.au

NAJARA (WHOS Sunshine Coast)

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Mixed gender residential drug free treatment program situated in Nambour QLD.

0754760877

Next Step Plus (QLD)

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Next Step is a QLD statewide service that provides young people between the ages of 15 and 25 who’ve been in foster care or other out-of-home arrangements, support to build independent lives. Head to the website to find your nearest location and contact number.

Northern Australian Aboriginal Family Violence Legal Service

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Advice, information, community legal education and referrals for Aboriginal and Torres Strait Islanders requiring services in family law, family violence, child protection, court support and client support.

(08) 8923 8200 (Darwin) or (08) 89723200 (Katherine)

NSW Users & AIDS Association (NUAA)

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A peer-based drug user organisation that provide harm reduction, information, needle and syringe programs, referrals and support.

1800 644 413

 (02) 8354 7300 or 1800 644 413 (free call)

NTAHC

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Northern Territory AIDS and hepatitis council. This organisation provides peer-based harm reduction, needle and syringe program, sex worker outreach program, information, referrals and support.

Odyssey House Victoria

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Odyssey House recognises that alcohol and other drug problems can have a significant impact on children and other family members. Their services are inclusive of diversity and offer counselling, residential rehabilitation, education and training, assessments, youth, children and family services.

03 9420 7600

Open Doors Youth Service

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Open Doors Youth Service is Queensland’s leading LGBTIQAP+ youth homelessness service. They provide support to young people with diverse genders, sex and sexualities. They are based in Brisbane but provide outreach in varying capacities.  If you are located out of South East Queensland they can still try provide support to link you in with safe … Continued

07 3257 7660

Pathways Home

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An outreach case management support program for young people aged 10-24, residing in Western Sydney who have been involved with the criminal justice system and need support for drug and/or alcohol misuse. The Pathways Home Program works with young people whilst in custody and post-release in the community. Transitional workers offer pre-release support, planning, and … Continued

(02) 9288 8700

Prison Network

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Prison Network provides holistic support to empower and inspire change and restoration in the lives of women and their families who are, or who have been in Victoria’s prisons.

(03) 9873 4190

QNADA (SERVICES FINDER)

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The Queensland Network of Alcohol and other Drug Agencies (QNADA) provides representation and support to the alcohol and other drugs treatment and harm reduction sector. Their website has a service referral guide and information for people who use drugs and their families.

Queensland Injectors Voice for Advocacy and Action (QuIVAA)

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Operating on a peer-based philosophy, QuIVAA encourages and supports current and former injectors and illicit drug users to be active and provide input into strategic responses and policy development in relation to drug use in Queensland.

QuIHN

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A professional health service for illicit drug users, and head of Hi-Ground QLD. QuIHN provides drug and alcohol support services and needle & syringe programs (NSPs) across QLD (Gold coast, Brisbane, Sunshine Coast, Townsville and Cairns), as well as offering a range of counselling programs and support services. QuIHN provides bulk billed General Practice (GP) … Continued

1800 172 076

(phone) 07 3620 8111 or (free call) 1800 172 076

QuIHN ‘Treehouse Program’ (QLD)

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The Treehouse parenting program supports parents by enhancing positive parenting skills in a supportive and non-judgemental manner, addresses parenting and/or child protection concerns, offers education on the effects of mental health and substance use on parenting. Groups begin throughout the year and each program runs for ten weeks.

1800 172 076

Rainbow Door

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Rainbow Door is a free specialist LGBTIQA+ (Lesbian, Gay , Bisexual, Transgender and Gender Diverse, Intersex, Queer, Asexual, BrotherBoys, SisterGirls) helpline providing information, support, and referral to all LGBTIQA+ Victorians, their friends and family during the COVID-19 crisis and beyond. This service is run by Switchboard Victoria.

1800 729 367

Rainbow Door – 10am-6pm // every day
A free service for all LGBTIQA+ people in Victoria.

Phone: 1800 729 367
Text: 0480 017 246
Email: support@rainbowdoor.org.au

Red Cross – Save A Mate

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Save-a-mate is a volunteer led initiative, aimed at reducing the harms associated with young people at music events across NSW.

Red Thread (Tasmania)

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This organisation provides information, referrals and support for Tasmanians affected by or at risk of blood borne viruses (BBVs) and Sexually Transmitted Infections (STIs).

Hepatitis Info Line: 1800 437 222

Redfern legal Centre (NSW)

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Free legal advice, casework, community education and law reform. Free legal information, advice and advocacy in matters’ involving complaints from NSW police Force.

02 9698 7277

Sexual Assault Helpline (QLD)

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QLD service for sexual assault, domestic violence, family violence and counselling.

1800 010 120

Sexual Health & Family Planning Australia

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Sexual Health and Family Planning Australia (SH&FPA) has been a leader in shaping the health rights agenda through advocacy, networking and capacity building at the national and international levels for over 30 years. As a not-for-profit organization with charitable status, we work collaboratively with other national and international non-government organisations, governments and the private sector to … Continued

Shine (SA)

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Shine work hard to ensure that their services are safe and inclusive for everyone. So whether you access the clinical service, see a counsellor, engage in some professional education, visit the resource centre, or contact our Sexual Healthline, you will receive a respectful and inclusive service. This includes disability and sexuality, sexual and gender diverse … Continued

General enquiries

Tel: 8300 5300
Email: info@shinesa.org.au

Sexual Healthline

Contact the Sexual Healthline about any sexual health issue.
Tel: 1300 883 793
Toll free: 1800 188 171 (country callers only)
Monday-Friday, 9am-12.30pm

Sisters Inside

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Located in Brisbane, QLD, offering counselling and support services for women who are or have been in prison.

07 3844 5066

South Australian Network of Drug and Alcohol Services (SANDAS)

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State peak body for AOD sector, SANDAS facilitates networking, collaboration, research, information sharing, advocacy, training and policy review to reduce the harmful impacts of alcohol and other drugs.

08 8231 8818

Tasmania Aboriginal Centre

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Advice, information, substance abuse programs, wellbeing programs, counselling services, youth diversion, sexual health, for Aboriginal and Torres Strait Islanders, as well as court representation and referrals relating to criminal law, family law, children’s care and protection law.

1800 132 260

The Miranda Project

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The Miranda Project is an innovative, gender specific program working with women at risk of both domestic violence and criminal justice system involvement. The Miranda Project is assisting vulnerable women attending court, on community orders or exiting prison. Miranda aims to halt the increase in the women’s prison population through the provision of genuine support … Continued

02 9288 8700

The Women’s – Royal Women’s Hospital (VIC)

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The Women’s Alcohol and Drug Service provides support to pregnant women in Victoria with alcohol and other drug issues during pregnancy.  Information and fact sheets available on different substances and effects during pregnancy, including ways to improve your health.

Transgender Victoria

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Transgender Victoria aims to achieve justice, equity and quality health and community service provision for trans people, their partners, families and friends.

True (QLD)

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True was founded over 40 years ago to provide expert reproductive and sexual health services to women. This focus has enabled them to remain at the leading edge of clinical practice and are the state’s largest provider of long-acting, reversible contraception (LARC), the most effective form of contraception in typical use. Beyond its clinics, True … Continued

For all location contact details: https://www.true.org.au/contact/our-locations/locations

Wayout (Victoria)

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A state wide suicide prevention program that targets same sex attracted, bisexual and transgender young people in rural Victoria.

WHOS (We Help Ourselves)

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WHOS is one of the largest drug and alcohol non Government treatment providers in Australia. They offer a range of treatment and support services to benefit individuals with drug and alcohol and associated issues. Services located across NSW.

WWILD (QLD)

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They support people with intellectual disabilities who are survivors of crime by providing free counselling and support groups to women and men with intellectual disabilities who have been victims of crime or exploitation. They also provide ‘Victims of Crime – Disability Training Program’ for professionals, families, carers and people with intellectual disabilities.

YETI (FNQ)

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Youth Empowered Towards Independence (YETI) is a support agency for young people aged 12-25 years old living in Far North Queensland. They offer drug and alcohol programs and counselling, support groups for LGBTIQ+,  AOD outreach, crisis intervention, case management and activity groups.

07 4051 4927

Youth Transition from Care Program (TPCSI)

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The TPCSI, enables young people (15- 21) who are under the guardianship of the Department of Child Safety or have exited the statutory care in the past, to learn new skills and become independent. This service is offered at Gold Coast and Logan, and aims to provide support as early as possible and avoid negative … Continued

Gold Coast: 1300 673 664     Logan: 07 3158 4111

Zig Zag Young Women’s Resource Centre Inc.

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Zig Zag provides a place of healing, support, and social action and change for young women aged 12-25 years. As a feminist service, we are committed to working alongside young women and acknowledging their expertise in their own lives. We acknowledge that social, political, cultural and economic contexts limits young women’s power, creating vulnerability and … Continued

(07) 3843 1823